Privacy Policy

Nutrocon BV, also trading as UNNU, is a limited liability company (“besloten vennootschap” / “société à responsabilité limitée”) under Belgian law, whose registered office is located at Wijnegemsteenweg 161, 2970 Schilde, Belgium and which is registered with the Crossroads Bank of Enterprises under number 0804.582.237 (“UNNU” or “we”). References to “you” and “your” are to persons external to UNNU (users of our Website, clients, prospects, suppliers and job applicants).

This Privacy Policy is intended to inform you about the processing of personal data that takes place via UNNU’s website www.unnu.health (“Website”) or the use of our contact details referenced on the Website (e-mails, phone numbers, post). This Privacy Policy must be read in conjunction with the Cookie policy, which can be found via LINK. This Privacy Policy applies only to the processing of data of physical persons, not of legal persons.

If you have further questions about this Website or about this Privacy Policy, you may contact info@unnu.health.

This Privacy Policy may be modified, for example, in connection with new features on the Website or to comply with new legal, contractual or administrative obligations. We therefore recommend that you regularly consult this Privacy Policy. Important changes will be announced on our Website. This version of the Privacy Policy was last modified on the date referred to above.

The protection of your personal data is really important to us. We will ensure that your personal data is processed safely and lawfully, and always in accordance with applicable data protection legislation, and in particular with the General Data Protection Regulation (“GDPR”).

1. Who is responsible for processing your personal data?

UNNU is the controller, in the meaning of the GDPR, for the processing of your personal data.

2. What personal data do we process?

We will process directly identifying information about you when you provide us with such personal data (for example, through a contact form on one of the pages on our Website our via e-mail) or when you contact us directly by e-mail, phone or fax.

Such personal information can include the following information:

• contact information (e.g. your name, email address, address, phone number, your job title, your company);
• gender, date of birth, health-related information (nutritional deficiencies, smoking or drinking habits, allergies, medication use, and other similar data).
• if you are a job applicant, your current role and name of your employer, the industry sector where you work, your CV, covering letter and LinkedIn profile;

We will also process certain non-directly identifying data when you visit our Website, such as the type of browser you are using, the operating system you are using, your IP address, browsing history etc.

3. Why do we process your data and under which legal basis?

UNNU undertakes not to process your personal data for any purpose other than the purposes mentioned below, unless you give UNNU express prior permission to do so. UNNU guarantees that your personal data will not be retained if UNNU no longer requires them for the fulfillment of our stated purposes or if it is no longer subject to a statutory retention obligation.

For the technical and functional management of the Website

We process personal data for the technical and functional management of our Website and to make the Website easy to use. By using your data, we can check how our Website is used and we can improve its content and layout. This data also allows us to adequately secure our Website.

For this, we can process data such as your IP address, the pages you visit, the browser you are using, the sites you visited earlier, and the time and duration of your visit. We do this, for example, by using cookies. More information about the use of cookies can be found in our Cookie Policy to be found here.

We process this data based on the legitimate interest of UNNU in providing a readily accessible, understandable, appropriate, comprehensive, well-functioning and secure Website.

To provide you with our products and manage your account

If you are one of our clients or prospects, we process your personal data to provide you with the products you requested us to provide as well as to send you our invoice. Such products include UNNU’s food supplements].

Furthermore, we process your data to offer tailored supplementation advice based on your individual needs. This may encompass considerations such as lifestyle, pregnancy, gender, age, nutritional deficiencies, and priorities concerning aspects like sleep, hormones, muscles, and other pertinent factors.

UNNU justifies the processing of personal data in this case on the basis that it is necessary for the performance of a contract, or in absence hereof, legitimate interest. We process this information for the performance of the contract with you and to provide personalized supplementation recommendations. Without access to certain personal data, we may not be able to adequately offer our products or tailor supplementation advice to your specific needs.

Additionally, the collection and processing of sensitive data, such as health-related information or other sensitive personal details beyond basic contact information, will only occur with your explicit consent.

To keep you informed of our products and activities and for direct marketing

We may use your provided contact information to keep you informed about our latest products, services, and activities through direct marketing initiatives. This could include updates on new offerings, promotions, events, and other relevant information we believe may be of interest to you based on our business relationship.

To this end, we can process data such as your name, your job, your company name, your address, your e-mail address and your preferred language.

You have the right to opt-out of receiving such marketing communications at any time. We respect your preferences and offer clear and easy-to-use mechanisms to unsubscribe or manage your marketing preferences. You can do so by simply clicking the unsubscribe link in the newsletter email to opt out. Alternatively, you can also reach out to our support team to adjust your preferences or opt out.

Please note that even if you opt out of marketing communications, we may still contact you regarding important updates or information related to our contractual relationship or as required by law.

In connection with the compilation and analysis of anonymized statistics

We process your personal data to compile and analyze anonymized statistics.

To this end, we can process data such as the sequence of pages you visit on the Website and the number of times you visit our Website.

We process this information based on our legitimate interests in continually subjecting our Website to evaluation and improvement. You can object to this processing of your personal information at any time (see point 6).

To answer your questions

If you ask us a question by telephone, via a contact form on the Website or by e-mail, we will process your personal data in order to answer that question.

For this, we can process data such as your name, your contact information, your correspondence with UNNU, and any other personal data you provide that may be relevant to answering your question.

We process this information based on our legitimate interests. You are free to choose to provide us with your personal data, and you object at any time (see point 6).

To make contact in the context of a selection and recruitment process

When you apply for a job through the Website or by e-mail, we process your personal data in order to contact you and to follow up your application.

For this, we can process data such as your name, your contact information, your correspondence with UNNU, your resume, and other documents you provide us with.

The processing of your personal data for this purpose is based on your request to take steps prior to entering into a contract.

To comply with our legal and regulatory obligations

We process your personal data to comply with various legal and regulatory obligations relevant to our products and business operations. For this, we can process data such as your name, your contact information, your correspondence with UNNU and your financial data.

This processing of personal data is necessary to ensure compliance with the law and is not subject to your ability to opt-out or restrict processing.

Handling our own disputes

We may process your personal information to handle our own disputes and protect and enforce our rights.

For this, we can process data such as your name, your contact information, your correspondence with UNNU and your financial data.

The processing of your personal data for this purpose is based on our legitimate interests consisting in being able to safeguard our rights in the event of disputes.

4. Who has access to your personal data?

Website Hosting

UNNU makes use of HubSpot to manage and host the Website. UNNU has entered into a processing agreement with such entity.

UNNU’s servers are located in Germany and we will not transfer your personal data to countries outside Belgium or the European Economic Area except (i) at your request, or (ii) to the extent necessary for the institution, exercise or substantiation of a legal claim. In the context of the use of some software applications, personal data may however be temporarily transferred to countries outside the Economic European Area. In such a case, an adequate level of protection is provided through the use of the European Commission's Standard Clauses and, if required, additional technical and organizational measures.

HubSpot

We use HubSpot as our service provider for hosting, marketing automation, customer relationship management (CRM), and analytics purposes on our website. HubSpot helps us analyze user interactions, manage customer information, and personalize content and marketing communications.

When you visit our website, HubSpot may collect certain information through cookies and similar technologies to enhance your browsing experience, track website usage, and enable us to provide you with relevant content and offers based on your interests.

The information collected by HubSpot may include your IP address, device information, pages visited, and actions taken on our site. This data is used in accordance with our Privacy Policy to improve our marketing strategies, optimize user experience, and tailor our communications to better meet your needs.

For more details on how HubSpot collects, uses, and protects your data, please refer to HubSpot's privacy policy.

Social media

Our Websites allows you to follow us on social media channels, e.g., LinkedIn, Facebook, Instagram and Tiktok. We do not use these buttons to share your personal information with social media providers. When you click on a follow button, the relevant social media provider will gather your personal information directly from you. Please read the privacy notice of any social media provider with which you intend to share your personal information.

Other third parties

We may share your personal information with:

• (sub)contractors for assisting us in fulfilling the purposes listed above;
• our accountants, auditors, lawyers or similar advisers when we ask them to provide us with professional advice;
• any competent judicial, police, governmental or administrative authorities if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, a binding decision of an administrative authority or a court order;
• investors and other relevant third parties in in the event of a potential sale or other corporate transaction related to UNNU.

UNNU will only share your personal information with these third parties provided that they comply with GDPR if they act as independent controllers or based on a data processing agreement if they act as processors. For a detailed list of these third parties, please contact us by e-mail at info@unnu.health, by post to Wijnegemsteenweg 161, 2970 Schilde, (Belgium) or by phone at: +32 475 28 86 50.

How do we protect your personal data and how long do we keep your personal data?

UNNU takes reasonable security measures to protect your personal data from destruction, loss, modification or any other unauthorized processing.

UNNU does not store your personal data for longer than necessary for the purposes for which it is stored. If you would like to find out how long we keep your personal information for a particular purpose you can contact us by e-mail at info@unnu.health by post to Wijnegemsteenweg 161, 2970 Schilde, Belgium (Belgium) or by phone at: +32 475 28 86 50.

5. What rights do you have and how can you exercise your rights?

• You have the right to inspection of and access to your personal data. This allows you to find out which personal data we process about you. You have the right to access your personal data and the right to verify how they are being used. You may obtain a free copy of your available personal data at any time by simply making a request to this effect, including proof of your identity by attaching a copy of your identity card to your request.
• You have the right to correct or update your personal data within our login environment. This enables you to rectify or supplement any inaccurate or incomplete personal information that we hold and process about you. Through this functionality, you can ensure that your data remains accurate and up-to-date based on your preferences or changes in your information
• You have the right of deletionof your personal data. This allows you to permanently delete the personal data we process about you. We are not always obliged to delete your personal data at your request - this right only applies in the cases and to the extent provided for by law.
• You have the right to limitthe processing of personal data relating to you. This allows you to freeze our use of your personal data without deleting it. We are not always obliged to limit the processing of your personal data at your request - this right only applies in the cases and to the extent provided for by law.
• You have the right to object to the processing of your personal data. This allows you to object to the further processing of your personal data. We are not always obliged to accept your objection - this right only applies if we process your personal data on the basis of our legitimate interest. You may oppose the processing of your personal data at any time if your objection is based on serious and legitimate reasons. If you wish to oppose the use of your personal data for direct marketing purposes, you do not have to give any reasons for this. The processing of personal data by UNNU is not carried out on the basis of automated decisions; in other words it is not carried out without human intervention. UNNU does not engage profiling on the basis of the available personal data.
• You have the right to withdraw your consentwhen the processing of your personal data takes place on the basis of your consent. Withdrawal of your consent does not affect the lawfulness of the processing based on consent before withdrawal.
• You may have the right to data portability. This allows you to easily transfer, copy or move personal data from one controller to another. This right can only be exercised if the processing is based on your consent or on an agreement concluded with you.

You can direct your request based on the above rights and your complaints to info@unnu.health, by post to Wijnegemsteenweg 161, 2970 Schilde, (Belgium) or by phone at: +32 477 81 32 10.

You also have the right to file a complaint with the supervisory authority of the place where you live. For Belgium this is the Belgian Data Protection Authority. It can be reached by mail at Rue de la Presse – Drukpersstraat 35, 1000 Brussels, by e-mail at the following address: contact@apd-gba.be and by phone at: +32 2 247 48 00.